How free trials work

  • You will NOT be charged during your trial period.
  • If you would like to end your trial, you can cancel before your trial ends and you will not be charged.
  • If you like Tradingsim – great! Your selected subscription will begin after your trial period ends.
  • Your subscription begins one week (7 days) after you start your trial – on the hour. For example, if your trial starts at 7AM, then you’ll membership will begin in 7-days at 7AM.
  • For annual subscriptions, we do NOT auto-renew. You will need to make payment again to continue using Tradingsim.
  • For monthly subscribers, your subscription will automatically renew every month (on the same day). It is your responsibility to cancel if you wish. If you do not cancel, it will renew until you do. You will receive a reminder 3 days before we renew your subscription every month
  • Because of immediate costs associated with activating an account, we are unable to offer refunds. All sales are final.

Cancellation and refund policy for free trials and paid accounts

Monthly Accounts

You may cancel automated renewal of your Tradingsim account by visiting your “My Account” area which can be accessed once you are logged into the tradingsim application or by contacting us via e-mail: [email protected]. When you cancel your monthly Tradingsim account, you are deactivating future automated renewals of the account. If you cancel during your trial period, you will still be able to continue to use the system until your trial ends, but at the end of your trial your subscription will not start, your account will shut off, and you will not be charged. If you cancel during your paid subscription (after 1 or more renewals), then you will continue to have access to Tradingsim until your pre-paid period has ended, and then your account will shut off automatically instead of renewing. If you do not cancel automatic renewal of your membership prior to your renewal date (or the end of your trial), we will (and you authorize us to) charge your membership fee to the originally used payment method for you for that renewal period. All fees paid are non-refundable. All sales are final. It is your responsibility to manage your subscription.

Annual Subscriptions

Your subscription will not auto-renew once it expires. You will need to signup again for another annual subscription. If you cancel during your trial period, you will still be able to continue to use Tradingsim until your trial ends, but at the end of your trial your subscription will not start, your account will shut off, and you will not be charged.

If you do not cancel prior to the end of your trial, we will (and you authorize us to) charge your membership fee to the credit card we have on file for you for one year of access to Tradingsim. All fees paid are non-refundable. All sales are final. It is your responsibility to manage your subscription.

If you have issues cancelling online or logging in, you may cancel by contacting us via by sending an E-mail (from the same e-mail address that your Tradingsim account is registered under to [email protected].